At Roman Financial Solutions we are passionate about helping people repair bad credit. We do our best to assist Clients with their credit repair needs & we value customer satisfaction!
By law we cannot make any verbal or written promise, or guarantee of outcome, score increases, or timing of credit repair services.
However, Client’s may request a refund if they believe that Roman Financial Solutions did not complete the obligations as defined in our Terms and Conditions, or the Client’s signed agreement.
Refund of up to 100% of total price may be possible to the Client only if all the below conditions exist:
If Roman Financial Solutions DID NOT inform the Client and note in the Client agreement that credit repair can actually cause scores to drop.
Client has been current on all payments, and Client has completed all payments per the agreement.
Client must be current on all payments to Roman Financial Solutions LLC, and Client shall have completed all payments per agreement.
Client must have followed all Roman Financial Solutions directions based on the credit repair plan (Excessive time spent with clients in any form of communication, or personal meetings will count against the allocated time per plan, and obviously reduce time spent on actual credit repair, therefore client may not get optimal results).
On existing credit lines at time of signed agreement, and on any newly obtained credit, whether or not per Roman Financial Solutions recommendation, Client always made at least the minimum payment due on time per industry suggestion (which was communicated with the Client.)
Client was never late and always paid minimum balance due on all existing trade lines, or new credit lines acquired during duration of Roman Financial Solutions agreement.
Upon signing Roman Financial Solutions agreement client strictly followed at least one of several suggested methods to improve or increase scores as noted in the credit repair plan.
To receive a 100% refund of total money paid to Roman Financial Solutions the Client shall request such refund in writing.
Roman Financial Solutions shall review the request to confirm if Client complied with the terms of our Refund Policy which can take 7-10 business days after letter is received. Roman Financial Solutions shall determine the final refund is due and the decision shall be final.
Services are provided on a month-to-month basis and clients may cancel their service at any time at least (10) ten days in advance of any upcoming recurring payment. Cancelling can be for any reason NOT result related.
When cancelled according to these terms, the upcoming recurring payment will constitute the final payment due for services rendered.